| FREE Shipping to the 48 States - NO MINIMUM PURCHASE REQUIRED!|
| SECURE 24 Hour ON-LINE ORDERING|
|YES!... We do listen to our customers! One of your (the customer) most popular requests has been "Will you ever accept PayPal as a payment method option?", the answer is YES!! Today we are a Verified PayPal Merchant accepting Credit Cards and/or PayPal payments! |
You DO NOT have to have a PayPal account to purchase from us. VISA, MASTERCARD, DISCOVER and AMERICAN EXPRESS Accepted plus now PayPal!
USING CREDIT CARDS: When you "Add To Cart" an item you'll be taken to the SECURE PayPal Shopping Cart giving you the option to either Click "CHECK OUT" button using a Credit Card , and then Click "DON'T HAVE A PAYPAL ACCOUNT?" on the next screen and then enter your information and Credit Card or FOR PAYPAL: Clicking "Check Out with PayPal" and following the PayPal prompts to your PayPal account.
You DO NOT need a PayPal account to PURCHASE Products from us and you DO NOT need to sign up for PayPal's service to use our PayPal Shopping Cart. Our SECURE PayPal Shopping Cart will process either Credit Cards Direct or to the PayPal Account.
Interested in PayPal? Click Here to find out How PayPal Works
All payments will be made thru a secure encrypted connection so credit card numbers and private details can not be stolen in transit, this is as secure as online ordering can be. Un-like others, ALL of your information including Name, Address, Phone, E-Mail, etc.. is done on the latest Secure (SSL) AES 256 bit Encrypted Security Server .
(Advanced Encryption Standard (AES) enables 256-bit encryption, much stronger than 128-bit. If your browser supports 256-bit encryption, then you will get this higher level of protection. If not, you will be under the standard 128 bit Encryption.)
PayPal users can also use PayPal Credit which is an easy way to make online purchases without using a credit card. Simply choose this option at checkout. In a few easy steps, you're done. You will receive a bill in the mail and can choose to pay in full or over time. Subject to credit approval. We can ONLY ship to address's that are PayPal Credit VERIFIED.
(Please Note: When buying ON-LINE from ANY website, look for the locked Padlock icon in your location bar and "https" and the word secure on the location bar before you input your personal information like name and credit card number to know that ALL of your information is being transmitted via secure encryption from your browser. We have found MANY sites that do not protect your personal information like your name and e-mail address, just your credit card info. Make sure they protect ALL OF YOUR PERSONAL INFORMATION. That's what Natural Solutions does!
| SHIPPING METHOD|
- Depending upon the product ordered, your order is shipped via Federal Express or UPS.
- Some orders are shipped USPS (very small and spare part orders.)
- Depending upon the time of your order, it is shipped the same day as ordered or the next business day! However, there are certain times of the year that it may take an extra day or so to ship out because of Holidays and/or Flu season where we are quite busy. We do our best to get it out next business day..
- Because we use only Fed Ex
and UPS we DO NOT ship to PO Boxs or Military APO Addresses.
| WHAT IF A PRODUCT IS OUT OF STOCK |
| If a product is not in stock (a back to stock date will be posted for that product near "Add To Cart" button) we will E-Mail you to let you know it is out of stock and when we expect it in.|
| PRODUCTS WARRANTIES|
Natural Solutions Environmental, Inc. will replace free of charge any product that is received defective within the first 30 days from date of order. After the 30 days from date of order, all products represented by Natural Solutions Environmental, Inc. are covered by each Manufacturer's Warranty on their particular product. Unless otherwise directed by the manufacturer, all warrantees are with the customer and the manufacturer of their particular product and warranty and repair claims are handled directly with each manufacturer. There are no other warranties, expressed or implied, made on any product except for the manufacturer,s warrantee which is carried by, and handled by, each manufacturer on their specific product. We encourage all consumers to ALWAYS fill out manufacturer warranty cards or register products as stated and directed by each manufacturer upon receipt of product to ensure warranty. Customer is responsible for ALL installation fees and/or bills for ALL products. If problems arise while installing a product call the manufacturer first before third parties are contacted.
| All of our products, with exceptions noted below, come with the Natural Solutions Environmental, Inc. 30-Day money back guarantee. This allows you to receive the product, inspect it, and read the instruction manual to see if this is what you need. Generally, ONCE USED, product is NOT Returnable. If a product is found to be defective within the first 30 days it will be exchanged at no cost.
If you are not satisfied with your purchase after you receive and inspect it please contact us for a RegisteredRMA number. (NO returns are accepted without RMA number.) Products must be returned to us Via UPS or Federal Express, Freight Pre-Paid, within 30 days from the day it is received in new, un-used condition, with the original box, packing and instructions, we will promptly refund100% of the product purchase price . (See below for exceptions) We DO NOT accept any returns after 30 days, no exceptions. Since we provide FREE shipping to customers, customers are responsible for any return shipping costs.|
(If ANY order is canceled by the customer AFTER it has shipped or customer refuses delivery of shipment without our knowledge a 20% restocking fee, plus actual inbound and outbound freight cost, will be deducted from return credit.)
Customers should allow 30 days for a refund to appear on their credit card statements. If credit card used for purchase is no longer a valid credit card ONLY store credit will be issued.
If however returned merchandise is returned without items stated above, only 80% of the purchase price will be refunded. (Make sure original box, packing and instructions are returned) Also, for your safety, insure your return for the purchase price. All other items included with purchase such as free products or promotional items with a purchase must also be returned or their value will be deducted from the refund. Refund is given in the same form as the purchase.
No return can be accepted and will be refused without a Registered RMA number. You MUST obtain a registered RMA# directly from Natural Solutions Environmental, Inc. by phone.
Please Note the Following Exceptions to the above:
- Replacement parts on
Spare Parts Orders (such as replacement filters, etc..) are NOT Returnable.
- All Bidets because they are a hygiene product, are NOT Returnable .
- All Juicers, Soymilk Makers, etc. may be returned ONLY if UN-USED, If returnable requires a 15% restocking charge. If used they are NOT returnable.
- Water Products including Water Ionizers, Water Distillers, ALL Water Filters, Humidifiers, Air Coolers, etc..
may be returned ONLY if UN-USED and NO water has contaminated the product with up to a 15% restock charge. If used they are NOT returnable.
- ALL POE Systems, Whole Home Water Softeners, Whole Home Water Sediment, Filtration and Conditioners These are made to order. Special Item: No Returns Accepted.
- Vapor Steam Cleaners may be returned ONLY if UN-USED and NO water has contaminated the product, if used they are NOT returnable. If returnable requires a 20% restocking charge.
- Dehumidifiers / Portable Air Conditioners / Air Coolers / Gas Power Generators / Wine Coolers / Refrig-Freezers
- No returns on these items, only exchange from factory if unit is defective within 30 days. If UN-USED, returnable with a 20% restocking charge.
- Air Cleaners - If unit is returnable it may be returned and customer pays a 30% restocking fee which is to cover filter replacement (HEPA and Carbon). If returned air cleaner shows any signs of Careless, Excessive, Intentional or Commercial Use or Abuse, (such as carbon filters loaded with smoke or chemicals) or it is a VOCARB unit, return may and will result in a minimum return charge of not less than 30% of the purchase price plus the cost of filters.
- 220v and International Voltage products - These are commercial or Special orders and are NOT returnable.
| Our Calendar Office Closing Dates|
| (More dates may be added for Conferences, Trade Shows and other events we attend)|
All On-Line Orders Received During the Below Days WILL BE Processed and Shipped. Only live operators and sales assistance via phone is not available during these dates.
Natural Solutions Environmental, Inc. Office is Closed on the Following Days:
- Jan 16th: Martin Luther King Jr. Holiday
- Re-Open Date Jan 17th
- Feb 20th: President's Day - Re-Open Date Feb 21tn
- May 29th: Memorial Day - Re-Open Date May 30th
July 3rd thru July 7th:July 4th Holiday/Inventory Control - Re-Open Date July 10th
- Sept 4th thru Sept 8th: Labor Day Holiday/Inventory Control - Re-Open Date Sept 11th
- Oct. 9th: Columbus Day - Re-Open Date Oct 10th
Nov. 20rd thru Nov 24th: Thanksgivings Holiday Week - Re-Open Date Nov 27th
- Dec. 25th thru Jan 1st: Xmas-New Year Holiday/Inventory Control - Re-Open Jan. 2nd, 2017
| YOUR PRIVACY|
Disclaimer:All information in this website is provided for educational purposes only and may not be construed as medical advice or instruction.
Copyright:© 1994 - 2017 Natural Solutions Environmental, Inc. ALL RIGHTS RESERVED
All content included on this website, such as text, graphics, logos, images, and PDF files are the exclusive property of Natural Solutions Environmental, Inc. and protected by the United States and International copyright laws.